2. Input contacts & designate emergency contacts and messages
3. Order & receive ID card in the mail
4. Upon a customer’s passing initial responders activate the ID code found on their ID code card.
5. Customer’s emergency contacts verify the passing
6. Messages are sent to their corresponding contacts via email & text message.
7. Contacts are notified of the passing and the customer’s GoodbyeBook account & service is automatically canceled & all contacts and messages are deleted.